At NeoNexus Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide using our website and services.
Information We Collect
When you visit our website or place an order, we may collect certain information from you, including:
Personal Information: your name, email address, shipping address, and phone number.
Payment Information: such as credit card details or other payment methods.
Order History: details of your purchases and transactions made on our website.
Communication Information: correspondence with our customer support team, including emails and chat logs.
Website Usage Information: data collected through cookies and other tracking technologies, such as your IP address, browser type, and device information.
How We Use Your Information:
We use the information we collect for various purposes, including:
Processing and fulfilling orders: completing transactions, shipping products, and providing customer support.
Improving our website: to enhance user experience, optimize website performance, and personalize content.
Marketing and promotions: to send you updates, newsletters, and promotional offers (you may opt out of receiving marketing communications at any time).
Legal compliance: to comply with applicable laws, regulations, and legal obligations.
Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure socket layer technology (SSL) to safeguard sensitive data transmitted over the Internet.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required to provide our services, fulfill orders, or comply with legal obligations. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you as long as they agree to keep this information confidential.
Cookies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You may disable cookies through your browser settings, but this may affect certain website functionalities.
Your Rights
You have the right to access, update, or delete your personal information and request information about how we use and disclose your data. If you have any questions or concerns about your privacy rights or our Privacy Policy, please contact us using the information below.
Updates to Privacy Policy
We reserve the right to update or modify this Privacy Policy anytime. We encourage you to review this page periodically for any changes. Your continued use of our website and services after any modifications to the Privacy Policy constitutes acceptance of those changes.
Contact Us
If you have any questions, comments, or concerns regarding our Privacy Policy or handling your personal information, please contact us at the link.
Thank you for trusting NeoNexus Limited with your personal information. We are committed to maintaining your privacy and providing a safe and secure online shopping experience.